Vf3i Privacy Policy — Malaysia User Data Protection
This privacy policy explains how vf3i collects, stores, uses and protects your personal information as a platform user in Malaysia. Your trust is our priority and we are committed to ensuring your data is handled transparently and securely at all times.
Effective Date: January 1, 2026
Information We Collect
Vf3i collects several categories of information to keep the platform running safely and effectively for all users in Malaysia. The following are the types of information that may be collected:
- Account Information: Full name, email address, phone number, date of birth and identity verification details required during registration.
- Payment Information: Bank account details, card numbers or e-wallet information used for MYR deposits and withdrawals. This sensitive information is stored in encrypted format.
- Device and Browser Information: IP address, device type, operating system, browser version, and other technical details collected automatically when you access the vf3i platform.
- Usage Data: Betting history, game preferences, session duration, pages visited and interaction patterns within the platform.
- Cookies & Trackers: Session data and analytics cookies that help us understand how users interact with the platform for improvement purposes.
All information collected is strictly on a service-need basis. vf3i does not collect information that is irrelevant to platform operations.
How We Use Your Information
Information collected by vf3i is used for specific, legitimate purposes. We do not use your data for anything beyond what is stated below:
- Processing account registration, identity verification and user account management.
- Processing financial transactions including MYR deposits and withdrawals securely.
- Providing customer support and responding to enquiries submitted to the vf3i team.
- Detecting and preventing fraud, unauthorised access and suspicious activity that could put other users at risk.
- Sending account-related communications such as transaction notifications, security updates, and policy change alerts.
- Improving the platform experience based on usage data analysis that does not directly identify individuals.
We will not use your data for third-party marketing purposes without your prior consent.
Cookies, Tracking & Data Sharing
Cookies & Tracking Technologies
The vf3i platform uses cookies to store session preferences, login details and basic analytics data. These cookies help ensure you do not need to log in repeatedly and allow us to identify technical issues more quickly. You can manage cookie settings through your browser, though disabling certain cookies may affect platform functionality.
Third-Party Sharing
Vf3i does not sell or rent users' personal data to any third party for commercial purposes. Information may only be shared in the following limited circumstances: (1) Approved payment providers processing MYR transactions; (2) Technical service providers supporting platform operations under strict confidentiality agreements; (3) Legal authorities where required by law or a valid court order.
Data Storage, Security, and Retention Period
Vf3i uses industry-standard encryption to safeguard all data stored and transmitted through the platform. Payment details and personal identification data are kept in isolated systems with strict access controls—only authorized personnel can access this sensitive information.
User passwords are never stored in plain text. All passwords go through a hashing process before storage, meaning not even vf3i staff can view your original password.
Active account data is retained for as long as the account remains active. Following account closure, data is kept for the minimum period required by law or audit obligations before being securely deleted. Non-identifiable analytics data may be retained longer for system improvement purposes.
User Rights Over Personal Data
As a registered vf3i user, you have the following rights regarding your personal data:
- Right of Access: You may request a copy of the personal data we hold about you at any time. Requests will be processed within a reasonable timeframe.
- Right to Rectification: If any of your information is inaccurate or out of date, you have the right to request a correction. Basic details such as your phone number can be updated directly through your account settings.
- Right to Erasure: You may request deletion of your personal data once your account is closed, subject to minimum retention requirements under applicable law.
- Right to Object: You may object to the use of your data for specific purposes such as behavioural analytics by contacting our support team.
To submit any request regarding your data rights, contact us by email at: [email protected] or visit the Frequently Asked Questions for further guidance.
Policy Updates & How to Contact Us
Vf3i reserves the right to update this privacy policy from time to time to reflect changes in platform practices, legal requirements or improvements to our security systems. Any material changes will be communicated to affected users via in-account notifications or their registered email.
The latest version of this privacy policy is always available on this page. The effective date at the top indicates when the current version was published. We encourage you to review this page regularly to stay informed about how we protect your information.
If you have any questions, concerns, or complaints about data privacy on the vf3i platform, our team can be reached via email at: [email protected]. We are committed to responding to all privacy inquiries promptly and ensuring you are satisfied with how your data is handled. For more information about the platform, visit the About Us or Terms & Conditions page.
Questions About Your Data Privacy?
The vf3i team is here to help with any questions about privacy, account security or your data rights. Reach out to us or visit our FAQ page for quick answers.